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You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.
Steve Jobs
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Clients And Customers quotes
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Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.
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The best way to retain your clients or customers is to please them beyond their expectations and to keep doing so.
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If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.
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I still owe a duty of loyalty to my clients and former clients, so I cannot specify which clients I did not especially find congenial, but the cause was the same.
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A client twixt his attorney and counselor is like a goose twixt two foxes
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When you stop talking, you've lost your customer. When you turn your back, you've lost her.
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