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Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.
Management by objective works - if you know the objectives. Ninety percent of the time you don't.
Making good decisions is a crucial skill at every level.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.
Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'
Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
Efficiency is doing things right; effectiveness is doing the right things.
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.
Business, that's easily defined - it's other people's money.
Accept the fact that we have to treat almost anybody as a volunteer.
A manager is responsible for the application and performance of knowledge.
All I Want Is You
Thinking Of Him
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