Sometimes a communication turns provocative & difficult because some people are rigid on trying to prove they are right. They refuse to listen to the other side of the story and in the end they find no resolution or solution. No matter how hard it is to stress your point always stay calm Speak slowly and clearly. Focus on your goal which is to get the message across and to be able to explain your side well. This can only be done by a civilized way of speaking.
DrAnil Kr Sinha
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asinha97
Communication quotes



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