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When you stop talking, you've lost your customer. When you turn your back, you've lost her.
Estee Lauder
8 Likes
Clients And Customers quotes
8 Comments
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I still owe a duty of loyalty to my clients and former clients, so I cannot specify which clients I did not especially find congenial, but the cause was the same.
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Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
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It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
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I had seen so many injustices done in the court by well-meaning people. I had lost fourteen clients to gang violence in only seven years. I was angry at a system I thought had failed my clients, and I was part of it.
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One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.
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