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Jeff Bezos Quotes & Sayings
42 entries tagged including 6 subtopics.
Last updated Mar 2020
Jeff Bezos Topics
Clients And Customers
I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.
I've always been at the intersection of computers and whatever they can revolutionize.
It's not an experiment if you know it's going to work.
Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.
People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online.
The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'
If you don't understand the details of your business you are going to fail.
Infrastructure web services had to happen.
Life's too short to hang out with people who aren't resourceful.
My view is there's no bad time to innovate.
Part of company culture is path-dependent - it's the lessons you learn along the way.
Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
The human brain is an incredible pattern-matching machine.
If you only do things where you know the answer in advance, your company goes away.
It is very difficult to get people to focus on the most important things when you're in boom times.
My own view is that every company requires a long-term view.
On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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